The Walt Disney World Swan and Dolphin Resort has extended its closure through the end of July.
Guests with booked stays are being allowed to change or cancel their reservations without penalty up to 24 hours before the beginning of the stay if made by July 29th.
In a statement, Disney said the following:
For guests with existing reservations for any future arrival date, including reservations with pre-paid rates that are typically more restrictive, we will allow full changes or cancellation without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by July 29, 2020. Please note that any changes to existing reservations will be subject to availability and any rate differences.
For guests making new reservations for any future arrival date, including reservations with pre-paid rates, from today until July 29, 2020, we will allow the reservation to be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.
Please note that this policy does NOT apply to travel associated with a group booking. Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies.